Insurance & Payment Policy

Insurance &
Payment Policy


    • Cary Internal Medicine & The Diabetes Center currently participates with the following insurance companies:

      • Aetna
      • BCBS of North Carolina
      • Cigna
      • Medcost
      • United Healthcare
      • Wellpath
      • State Health Plan of North Carolina
      • Health Care Savings
      • Mamsi/Optimum Choice
      • Medicare
      • Private Health Care Systems
      • Guardian
      • First Health
      • Beech Street
Policy regarding non-participating insurance plans:

In the event that we do not participate with your particular insurance plan, you may still be seen by one of our doctors. Payment in full is expected at the time of service.

Payment Policy

We gladly accept personal checks, cash, MasterCard/Visa/Discover credit cards and debit cards.

If your check is returned by your bank for insufficient funds or for any other reason, a $30 service charge will be charged to your account. We will then ask you to pay for all future visits by cash or credit card.

We will file your insurance carrier for services provided to you in our office. You are required to present your insurance card at the time of the visit. Without a current insurance card, we will not be able to file your claims appropriately and you will be responsible for the payment of all charges. If your insurance coverage changes, please notify us at the time of your visit. We may or may not be able to refile claims and you would be responsible for payment. We suggest that you carry your insurance card with you at all times.

Your insurance company requires our office to collect co-payments, co-insurance, and deductibles at the time the service is rendered.

Self-pay patients are seen in our office. Payments for services are required at the time of the visit.

This office does not participate in any “third party billing”. In the event of an accident, etc., the patient is fully responsible for payment of all charges.

Our office performs many tests, services and procedures. If you are concerned that your insurance may not cover certain services, please contact your insurance company prior to the date of service. If the service is not covered, you may be responsible for payment of the charges.

Laboratory tests are normally drawn here in our office. Some exceptions are those made by some insurance companies that require you to go to a particular laboratory. Laboratory Corporation of America performs the majority of our tests. There may be some tests performed that Labcorp will bill you for, but the bulk of testing is billed by our office.

Policy regarding copying of medical records:

Medical records are copied by Smart Corporation. They bill you for the cost of the service directly.


(919) 467-6125


Mon – Fri: 8:00AM – 5:00PM Lunch: 12:30pm – 1:30pm


(919) 467-1728

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